How to pay your PSE bill online in 3 simple steps
Puget Sound Energy is planning to close several customer service offices this summer, including the one in Bellingham.
On its website the company announced it was closing the downtown Bellingham office at 1329 N. State St. in August. It also is closing offices in Ellensburg, Oak Harbor, Olympia, Freeland, Tacoma and Vashon Island this summer.
The Bellingham office has 11 employees that will be impacted by the closure, PSE spokeswoman Janet Kim told The Bellingham Herald. Kim said the employees will remain with PSE with options to work at other offices.
PSE said in the post that because more people are using online services to pay bills, fewer people are using the customer service offices. Kim said less than 3 percent of PSE users pay bills through the customer service offices.
“The number has been declining for many years and customer habits are changing,” Kim said.
It will continue to have pay stations at several locations in Whatcom County, including Walmart and Fred Meyer stores. There is no service charge or fee to make a payment in person at one of these authorized stations.