Frequently Asked Questions about our new site

June 29, 2015 Update: RSS IS BACK

July 6, 2015 Update: Click here to purchase a photo.

Q: Why change?

A: Our main goal for the new design has been to make the site easier to use and less cluttered, while still providing all the information you expect to find. You should immediately notice that the site's speed has improved. And, the site is now designed to work well on your mobile phone or tablet as well as your desktop computer. Just type "bellinghamherald.com" in the browser on your device.

Q: I'm using an older browser. Will that make a difference in what the site looks like to me?

A: You'll have the best experience on our site by using Firefox 21 and above, Internet Explorer 8 and above, Chrome 27 and above and Safari 6.05 and above.

Q: How do I make a suggestion, offer a comment or ask a question about the new site?

A: Please go to our Customer Service page, linked from the top of all our pages, and give us your feedback using the form we have posted there. We'd like to hear from you.

POPULAR CONTENT

Q: Where are the obituaries?

A: Click here or use the main drop-down navigation.

Q: Where is the "e-edition?"

A: The digital reproduction of the print newspaper is available to print and digital subscribers. You can find information about the "e-edition," as well as links to the desktop and tablet versions, by clicking here. There are also links the main navigation drop-down menu and under "Digital Subscriptions" at the bottom of every page.

Q: I can't find something where I'm used to seeing it. What do I do?

A: Go to the search window at the top of any page, and type in a keyword for what you're looking for; it should appear in a list of content with that keyword in the headline. If you still can't find what you need, drop us a note using the feedback form on the Customer Service page and we'll help you find it.

Q: I have my favorite sections or pages on your site bookmarked. Will those bookmarks still work?

A: Yes, they should. We did remove some redundant sections, so you may need to update bookmarks for some pages.

Q: How do I find what other people are reading?

A: A list of "Trending Stories" of the day can be found on the right side of most pages on the site.

Q: How do I find photo galleries and video?

A: Galleries and videos are published in their relevant sections - News, Sports, Business, etc. and you'll find links to videos and photo galleries under news in the navigation menu

Q: Where did my favorite blog go?

A: Links to blogs and columns can be found under their relevant sections in the navigation.

OPINIONS

Q: Can I still comment on articles?

A: Yes, the commenting function works the same as on the old site, allowing you to comment with your Facebook account. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Some of the comments may be reprinted elsewhere in the site or in the newspaper.

Q: Where can I send a letter to the editor?

A: Click on "Submit a letter" under the "Opinion" link to get to the form to submit a letter to our editor.

SHARING AND SOCIAL MEDIA

Q. I have news that I believe would make a good story.  How can I share?

A: Please use this form or email the newsroom at newsroom@bellinghamherald.com. If you see news breaking, call 360-715-2280 or tweet us @bhamherald.

Q: I can "like" a story on other sites and have it show up on my Facebook page. What about here?

A: Yes. When you are on a story page, a Facebook "Share" button is located to the left of the story. The link is just under the headline on a gallery page. You can click on the icon and share the story or gallery on Facebook.

Q: How do I share a story from BellinghamHerald.com?

A: Click on the Facebook, Twitter or e-mail icon on the left side of any story page. From the arrow icon you have more options for social media.

OLDER STORIES

Q: I need a story from a past date. Are they online?

A: Stories from at least 2014 forward are available by using search. Type some keywords for the story you're looking for in the search box (on the right side of dark-blue bar), and click the magnifying glass icon right next to it. You’ll get a list of stories with those words in the headline. You can also search by author’s name.

BellinghamHerald.com's text archive contains staff-written and other selected articles from 2000 to the present. Searching is free and unlimited. There is a small fee to see full articles from the archive.

The Bellingham Herald online historical archive offers paid access to scans of newspaper pages from the 1903-1952 Bellingham Herald, 1905 Daily Reveille and 1912 Reveille.

The Bellingham Herald newspaper pages are available on unindexed microfilm at The Bellingham Public Library, 210 Central Ave.

ADVERTISING

Q: How do I find classified ads?

A: Click on "Buy&Sell" in the dark-blue navigation bar on any page.

Q: How do I place a classified ad?

A: Place a classified ad by clicking on the "Place an Ad" link right toward the bottom of the "Full Menu" list, or by using the "Buy&Sell" link in the dark-blue navigation bar on any page.

Q. Where do I find more information on print or digital advertising for my business?

A. Access our full media kit online.

CUSTOMER SERVICE

Q: Will I need to register my BellinghamHerald Plus account again?

A: No. Your existing user name and password have been carried over to the new site.

Q: Who can I call if I have problems with my Press Plus sign-in?

A: For help accessing your digital subscription, please contact Press Plus customer service online or call 866-717-7377.

Q: How do I order a subscription to the newspaper?

A: To subscribe to The Bellingham Herald, click on the "Subscribe" link on the upper left side of any page on the site. You can reach our customer service representatives at 360-676-2660.

Q: Where can I start or stop my newspaper subscription?

A: On the "Customer Service" page you will find links to manage your subscription. You can also reach our customer service representatives by calling 360-676-2660.

Q: I want to buy a photo taken by a Bellingham Herald photographers.

A: We are currently unable to offer this service, but hope to return it in the future. You can buy mounted copies of print or web pages that include the photo by clicking on the story page arrow icon to "order reprint of this story."

Q: I want to use your content on my website or in another publication.

A: PARS International licenses our content for other uses.