Check to make sure your electric scooter isn’t recalled because it might come apart
About 3,900 Apollo Phantom Electric Scooters got recalled after the company learned a single bolt can malfunction at a key junction.
As explained in the U.S. Consumer Product Safety Commission recall notice, that lone stem bolt connects the stem with the suspension and wheel assembly.
“The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards,” the alert says.
Apollo knows about seven bolt breaks “resulting in the stem detaching or loosening, including three injuries of bruising, cuts and abrasions.”
This recall covers Apollo Phantom V1, V2 and 60V models.
If you have one of these scooters, reach out to Apollo. You can ask for a free replacement bolt with a link to video instructions on how to install the new bolt. Or, you can ask for an Apollo service partner to make the repair professionally free of charge.
Contact Apollo online, by email at support@apolloscooters.com or by calling 833-693-3468, Monday through Friday, 9 a.m. to 5 p.m., Eastern time.
This story was originally published September 4, 2023 at 8:44 AM with the headline "Check to make sure your electric scooter isn’t recalled because it might come apart."
