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This forum is a place for our readers to ask questions about our Web site.
Most Recently Answered Questions
Questions 31 - 50 of 249 (Page 3 of 13)
Submitted by Brian from Bellingham, WA
Q: Follow this link: http://www.bellinghamherald.com/102/story/1299365.html
It's a 404 error. And this link is still on Google News. What a huge embarrassment, not for Google, for you, that you kill links when it is still on news search engines.
On the other hand this link, http://www.slate.com/id/1000162/ is still valid after 12 years, and tops the Google search for its topic. Slate never kills links, and it brings them new readers thru old stories.
A: Google picks up feeds from our Local News section. The story in question was mistakenly sent to our Local News section, but in fact is still live on our Web site in the Business section:
http://www.bellinghamherald.com/602/story/1299365.html
FYI, we are in the process of making changes to publishing software that will eliminate this problem. Coming soon!
Answered 02/19/10 10:23:43 by Jim Donaldson
Submitted by Linda from Ferndale
Q: Who do I address information about summer camps?
A: Send the information to newsroom@bellinghamherald.com.
Answered 02/19/10 10:21:48 by Jim Donaldson
Submitted by Don Brickbealer from Lynden, WA
Q: What is the e-mail address for subscription?
A: subscribe@bellinghamherald.com
Answered 02/11/10 12:10:13 by Jim Donaldson
Submitted by Linda Wolf from Bellingham, WA
Q: How do I choose an "alias" for my profile? I posted a response to a Letter to the Editor, and it used my email address as my identifier. How can I change this? Thanks.
A: Linda - Send me an e-mail with your preferred user name and I can change it for you. My e-mail is jim.donaldson@bellinghamherald.com.
Answered 02/11/10 09:01:17 by Jim Donaldson
Submitted by Karen from Bellingham
Q: Where has the sudoku puzzle gone with the online Herald?
A: There's a link to the puzzle in the dropdown navigation menu under the "Entertainment" tab. Here is the direct link:
http://www.uclick.com/client/bhe/sudoc/
Answered 02/10/10 15:53:03 by Jim Donaldson
Submitted by Jeannie from Bellingham WA
Q: How do I search or find an article on line from a recently printed Whatcom People section? I have tried to do a simple name search with out success. How can someone submit information to Whatcom People?
A: The information printed under the Whatcom People section in print is posted each week to www.bellinghamherald.com/localnews. You can use the site search function at the top of the homepage to find individual articles.
To submit information, send an e-mail to newsroom@bellinghamherald.com.
Answered 02/10/10 15:51:50 by Jim Donaldson
Submitted by Kayla from Bellingham,wa
Q: What happened to the american idol article?
A: Which one? We get feeds from wire services that contain hundreds of stories each day. They only last 2 weeks on our Web site. However, if you're referring to the "Whatcom Idol" story we ran on Jan. 17, you can find it here: http://www.bellinghamherald.com/entertainmentnews/story/1244627.html
Answered 02/01/10 08:23:38 by Jim Donaldson
Submitted by C. Karsunky from Bellingham, Wa
Q: I don't know my username or password. It says go to help. Can't find it. Can you help me as this is frustrating me.
A: Send an e-mail to jim.donaldson@bellinghamherald.com and I can help you. Please be sure to use the same e-mail address you used to register.
Answered 02/01/10 08:20:57 by Jim Donaldson
Submitted by Jael Komac from Bellingham, Wa
Q: There is a picture on the website that I would like to obtain. "Saving as" gives me a low resolution copy. Is it possible to get a higher resolution copy? Thank you so much.
A: We offer prints for sale but do not make high-res electronic copies because it would infringe on our copyright. If you wish to purchase a print, send an e-mail request to newsroom@bellinghamherald.com or call 715-2260.
Answered 01/29/10 15:36:46 by Jim Donaldson
Submitted by Glenn Rinkel from Blaine, WA
Q: Is there anyway for me to open an old file that the Herald created about two years ago? It is http://www.bellinghamherald.com/477/story/323199.html
It's a heart warming story about Valentines.
A: Try it again.
Answered 01/29/10 15:33:56 by Jim Donaldson
Submitted by tim maguire from bellingham wa
Q: trying to register for online access..... I waited too long to verify from your email to me...now it wont let me access,,,and indicates I should get help....so HELP !!!
A: Please contact me directly at jim.donaldson@bellinghamherald.com.
Answered 01/08/10 10:41:49 by Jim Donaldson
Submitted by Bob from Bellingham, WA
Q: Is there a way to search all Bellingham Herald online blogs and comments for a particular word or phrase?
A: No, we do not have that functionality available.
Answered 01/08/10 10:40:57 by Jim Donaldson
Submitted by Lindsay from Bellingham, WA
Q: I went to enter into the Oh Baby Photo Contest and I didn't see it on your website. The ad in the paper also says to submit your photo by Wednesday 1/4/10 and the fourth is actually a Monday so I'm wondering what the correct information is. Please let me know where I can send my photo for the contest. Thanks!
A: You can enter the Oh Baby! photo contest at this address:
http://bellinghamherald.upickem.net/engine/Welcome.aspx?contestid=12927
You'll always find our most recent contests at bellinghamherald.com/contests
Answered 01/04/10 09:38:23 by Jim Donaldson
Submitted by Judy from Bellingham
Q: We are subscribers. I'd like to read previous issues online when we are traveling. I can't find anything like that on the Herald website.
A: We update our Web site throughout the day so do not have daily "editions" because stories can change so frequently. We keep most the most recent stories visible at bellinghamherald.com/localnews and also provide a search function that can access stories, via a keyword, several months after they are posted online.
Answered 01/04/10 09:36:53 by Jim Donaldson
Submitted by Jason A. from Bellingham, WA
Q: How do I get rid of all the stuff that moves all over the website? The falling roses and all that kind of useless annoying stuff? Also, is there a way to opt out of having to play whack-a-mole after visiting the site? Seems like I always get several little windows with NetFlix ads and other annoying stuff no one is interested in?
A: Our Web site, like our printed newspaper, is supported in a large part by advertising. The "stuff that moves" is an advertiser's way of getting your attention. If you have complaints about a specific advertisement, contact Sam Aldrich at sam.aldrich@bellinghamherald.com.
Answered 01/04/10 09:34:37 by Jim Donaldson
Submitted by J Forbes from Sarasota FL
Q: Do not understand criteria for log in id for internet subscription. A sample please. Thanks
A: We ask readers to register to get access to our content, at no charge, so we can get a better idea of who's reading our newspaper online. You also can sign up for newsletters and special advertising offers.
You provide your own login (or "screen name") and password. To register, go to http://www.bellinghamherald.com/reg-bin/int.cgi?mode=register
Answered 01/04/10 09:29:20 by Jim Donaldson
Submitted by CIndy from Ferndale
Q: I want to submit an article to the editor for the paper but can't find an email address.
A: Send your letters via e-mail to letters@bellinghamherald.com.
Answered 01/04/10 09:25:55 by Jim Donaldson
Submitted by Kathy from Bellingham, WA
Q: I'm a subscriber to the paper version of the Bellingham Herald. How do I access old articles from months or years ago?
A: We do not provide a print archive to the public, but you can search and access back issues at the Bellingham Public Library.
Answered 01/04/10 09:24:57 by Jim Donaldson
Submitted by Susan Fay from Vancouver, Washington
Q: I want to give a daily and Sunday subscription to my elderly parents. Paper must be delivered to their door which means driving up a circular driveway and tossing the paper at the back door. What would the cost be for this?
Delivery address: 120 Hawthorne Road Bellingham
thanks,
Sue Fay
A: Please contact me at julie.shirley@bellinghamherald.com and I'll connect you with the delivery department for an answer.
Answered 12/29/09 08:52:13 by Julie Shirley
Submitted by Marie from Ferndale, WA
Q: Why does the Herald reprint the same articles. Usually the duplication is from a Sunday paper but today - Monday the 28th - a front page article on Cell Signals needing more airwaves (by Joelle Tessler A/P)is repeated on B5. The second article doesn't have the graph but otherwise is identical. To me the reader, this means I am missing out on some other news that could be in that spot. What is the reasoning behind this?
A: I apologize for the duplication. The reason is simple human error. The second editor didn't check what the first editor had done.
Answered 12/29/09 08:51:19 by Julie Shirley